General

1. This privacy policy (“Privacy Policy”) applies to all products/software, services, and websites of viotp, Inc. (viotp, “our”, “us”, or “we”) (collectively the “Services”). You (“you” or “your”) agree to this Privacy Policy for the collection, use, disclosure, and processing of your information (personal and device information) in relation to your access and use of the Services. The viotp App and the viotp App are both applications (software) of viotp, Inc.

2. AS PART OF THE SERVICES, YOU ARE PROVIDED OUR/CANADIAN FORMATTED PHONE NUMBER. THE TELECOMMUNICATION INFRASTRUCTURE NECESSARY TO PROVIDE THE SERVICES IS LOCATED IN THE UNITED STATES AND CANADA, AS SUCH YOU ARE SUBJECT TO THE JURISDICTION OF UNITED STATES LAW AND CANADIAN LAW when you accept the Services using a US/Canada phone number.

3. viotp provides “Free” Services as well as paid Services to users. To pay for the “Free” Services, personalized advertisements will be placed before you. Your information is used to personalize the advertisements.

4. We protect your information according to industry security procedures and standards. HOWEVER, “PERFECT SECURITY” DOES NOT EXIST ON THE INTERNET, THEREFORE, viotp MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE EFFECTIVENESS OF THESE SECURITY MEASURES. 2nd Line SHALL NOT BE LIABLE FOR ANY ACTUAL OR CONSEQUENTIAL DAMAGES (OR ANY OTHER DAMAGES OR LEGAL LIABILITIES OF ANY KIND, WHETHER AS A RESULT OF NEGLIGENCE OR OTHER WRONGDOING) ARISING FROM ANY FAILURE TO COMPLY WITH THIS TECHNICAL MALFUNCTION.

5. The Services are not intended for use by anyone who is not capable of entering into legally binding contracts. In any case, if you are under 13 years old or if you cannot form a legally binding contract, you must not use any Services or submit information about yourself to Us. If you object to this Privacy Policy, you should not access, register for, or use any Services.

6. If You are a resident of the European Economic Area or the EU, please deactivate your account with us. We are currently focusing on the US and Canadian markets and have not implemented the EU General Data Protection Regulation.

7. viotp reserves the right to amend these policies at any time. We invite you to periodically consult this section for possible updates and changes. Notice of any major changes may be sent to you via email or system message to your account.

8. If You wish to contact our Security Officer, you can contact them through one of the following means: Email: [email protected]

9. You can update your personal information (including flagging your messages for deletion) by accessing your account from our website at https://www.viotp.io

What information have we collected?

1. Personal Information: When you register for a user account for any Service, We collect personal information, such as your name and email address. When you register for paid services, we also collect your payment information for billing purposes.

2. Device Information: When you visit our website or use our software (2nd Line App and/or 2nd Line App), the information we collect includes IP Address, location data, device ID, advertiser ID, browser type and settings, device type and settings, and operating system (such as iOS and Android).

3. Cookies and Analytics Tracking: We sometimes use cookie technology, web beacons, and other similar devices on our Website and software to enhance functionality and navigation. Parts of our Website and software may use statistical tools that may be operated by third-party providers (collectively “Analytics Tools”). The third-party providers of Analytics Tools may also transfer this information to other third parties where required to do so by law, or where such third parties process the information on their behalf. You consent to the processing of data about you by third-party Analytics Tool providers in the manner and for the purposes set out herein.

4. User Communications: When you use our Services to make and receive phone calls or send and receive messages (including voice messages and text messages, videos, and images), we must collect telephone log information (phone number records) like your calling-party number, receiving-party number, forwarding numbers, time and date of calls and messages, duration of calls, routing information, and types of calls. Your messages are also collected.

5. Third Parties: We may offer third-party applications, such as extensions, through the Services. Information collected by us when you enable a third-party application is processed under this Privacy Policy. Information collected by the third-party application provider is governed by their privacy policies. For example: Emoji Privacy Policy Click here to view the Emoji Privacy Policy

6. We do “not track” you on third-party websites. However, we track you according to this Privacy Policy and furthermore, some of our third-party advertisers may also track you across other websites or online services.

How and Why We Use This Information?

1. We use your information to communicate with you, to ensure our services are working as intended, to make improvements to our services, to grow our business, and to protect against fraud and spam.

2. As a telecommunications service provider, we comply with legal and regulatory requirements to retain some of your information, such as phone number records, for a period of time.

3. We provide the information we collect to third parties, such as advertisers, to provide you with commercial advertisements. Anonymized or pseudonymized (such as hashed) versions of your email address may be provided to third parties for these purposes. Providing such information generates revenue to pay in part or in full for the Services. We do not provide personal information to third parties except for payment purposes.
If you would like more information about this practice and to know your choices about not having this information used by these companies, click here (http://www.networkadvertising.org/managing/opt_out.asp).

4. We may use various technologies to process your information for these purposes. We may use automated systems to analyze your information to provide you with personalized services and personalized advertising. And we may analyze your information to help us detect abuse such as spam, malware, and illegal content.

5. Our advertising partners may place or recognize a cookie on your computer or device and may use a non-identifiable, non-human readable version of your email address to match it with other data collected from (or on) websites about you to improve the relevance of online advertising and personalization. Your real email address is never shared with any company. To learn more about interest-based advertising in general and opt-out, please visit http://www.aboutads.info/choices.

Withdrawal of Your Consent

1. You may withdraw your consent to the continued use of your information as outlined in this Privacy Policy at any time, subject to legal or contractual restrictions and reasonable notice. You may withdraw your consent by deactivating your account or by uninstalling the viotp App using the standard uninstall procedures that may be available as part of your mobile device or via the mobile application marketplace or network where you downloaded the viotp App.

2. You may choose not to provide us with your location information when you are using a mobile device. If you do not want us to use your location information as described in this Privacy Policy, you should turn off the location services for the mobile application located in your mobile device settings. Please refer to the instructions provided by your mobile service provider or device manufacturer to learn how to adjust your mobile browser and mobile device settings.

Disclosure and Retention of Your Information

1. Our servers are located in the United States and Canada. Accordingly, in connection with providing you the Services, your information will be processed and stored in the United States and Canada. Governments, courts, law enforcement, and regulatory agencies may be able to obtain disclosure of your information through United States law or Canadian law.

2. Your payment information may be shared with third parties as necessary for payment purposes and to prevent fraud.

Links to Other Websites and Third-Party Advertising

1. The Services may include advertisements relating to or contain hyperlinks to other websites, including websites of our business partners, vendors, and advertisers. Advertisements for third parties and their products may be included in the Services and those third-party advertisements and websites may include cookies, web beacons, or other device(s) of the third party. We do not have control over the cookies, web beacons, or other devices used by third parties and do not have access to any information they may collect. You acknowledge and agree We are not responsible for the content or for the privacy practices employed by third parties.